Cancellation & Refund Policy
Last updated: 21 September 2026
1. Try before you pay
Every Repuvi account starts with a 14-day free trial. No card is required to begin, and nothing is charged automatically when the trial ends — your account simply moves to the free plan. We would rather you decided during the trial than paid and asked for the money back.
2. Cancelling a paid plan
You can cancel at any time from Settings → Billing, or by messaging us on WhatsApp at +91 7008 560 542 or emailing hello@repuvi.com.
Cancelling stops the next renewal. Your plan stays active until the end of the period you have already paid for, so nothing is cut off mid-month.
3. Refunds
Because the full product is available free for 14 days before any payment, we do not offer refunds on subscription fees that have already been charged for a period you have used.
We do refund in full, in these cases:
- Duplicate or accidental charge — billed twice for the same period, or charged after you cancelled.
- Charged in error — a wrong amount, or a plan you did not select.
- Service unavailable — if Repuvi is unusable for a substantial part of a billing period because of a fault on our side, we refund that period pro rata.
4. How to request one
Message us on WhatsApp at +91 7008 560 542 or email hello@repuvi.com with the email address on the account and the date of the charge. We reply within two working days.
Approved refunds are returned to the original payment method. Our payment provider typically takes 5 to 7 working days to credit it back, and that timing is theirs rather than ours.
5. Your data if you leave
Cancelling does not delete anything. Your reviews, replies, settings and QR code remain on the free plan, and you can export or return to them at any time. If you want your data removed entirely, see the Privacy Policy.
6. Contact
Repuvi · WhatsApp +91 7008 560 542 · hello@repuvi.com